New app unable to gift data

MANONFIRE0
Visitor

‎02-09-2022 08:00 PM

Anyone having issues gifting data on the new app? 

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

‎02-09-2022 08:40 PM

@MANONFIRE0   What is that issue?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Valb64
Explorer

‎06-09-2022 09:27 PM

Yes and I called 150 and was told it’s because I was abroad now I’m back it’s still he same 

0 Helpful
CSandL
Contributor
Contributor

‎06-09-2022 09:51 PM

Yes, it’s still not working 

0 Helpful
Valb64
Explorer
In response to CSandL

‎07-09-2022 05:32 AM

Are they going to fix the issue ?

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Valb64

‎07-09-2022 07:51 AM

Hi @Valb64 and @CSandL,

A fix for the data gifting issue is going to be rolled out in the next app update. Please make sure you have auto-updates turned on.

In the meantime, you can still gift data via My EE online.

Hope this helps.

James

0 Helpful