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National Lottery issue

TomCann96
Investigator
Investigator

National Lottery App and Online

Sign in to the app, try to purchase ticket, tells me "You are Offline" 

Re-sign in, re attempt, again signs me out, says I'm offline check Internet.

Tried on Google, done exact same.

My signal is absolutely fine!

My parental access is 18+ too

30 REPLIES 30
Peter_W
EE Community Support Team

Hey there @jpokeeffe42.

Just to be sure, have you had a chance to check your parental control settings as well?

Also is it only the app affected for you, or is it the browser version as well?

Peter