cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

National Lottery issue

TomCann96
Investigator
Investigator

National Lottery App and Online

Sign in to the app, try to purchase ticket, tells me "You are Offline" 

Re-sign in, re attempt, again signs me out, says I'm offline check Internet.

Tried on Google, done exact same.

My signal is absolutely fine!

My parental access is 18+ too

42 REPLIES 42

Yes it works fine on webpage, just not in the lottery app. But it used to.

hey CChristian,

 

Yes it works via the Internet browser.  

1000052399.jpg

1000052401.jpg

 That is not the solution as others have said. Nothing on my phone has changed since it was working. Same as the Mersey flow app. The fact that multiple people are all, all of a sudden experiencing the exact same issue points to a network issue. And as the issue doesnt happen on other networks this then points to EE alone. As others have said using a different sim cures the issue.