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My lingusa.com website blockage

Ogban
Visitor

Hello EE Community,

EE is blocking this language-learning website, https://lingusa.com, and its subdomains are also inaccessible on the EE network but work correctly on other networks.

When visiting the website through EE, users are redirected to EE’s Content Lock page at `/bills-payments/mobile/anonymous-content-lock`, which then displays a 404 error.

The websites do not contain adult, harmful, or restricted content. Could the EE Support or Content Lock team please review the classification and remove the block on the domain and it's subdomains??

Thank you.

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Ogban : This public user discussion forum has no reviewing power of the classification of your site. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @Ogban 

Welcome to the community. 

I can see you've had advice from @XRaySpeX to get this reported, I've also asked our categorisation team to take a look at this for you. This can take time to be investigated but once the the team come back to me I will let you know. 

Leanne.

Plymouthbloke1
Skilled Contributor
Skilled Contributor

Hi,

That website is resolving ok for me on 5G so can only assume the issue is resolved?

Schockwave
EE Community Star
EE Community Star

@Ogban , it works for me on Broadband, so suspect it has been resolved, not sure why there was a problem.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

@Schockwave : Isn't OP's issue with mobile network & Content Lock?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP