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Mobile data not working

changsmee
Visitor

Since last Saturday, I have been experiencing issues with my mobile data. I tried to solve the problem by purchasing a £15 data pack, but unfortunately, the issue persists. Additionally, I am unable to sign up for My EE application and website as there seems to be some problem. I am looking for assistance in determining the cause of these problems with EE.

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @changsmee 

Welcome to the community.

Is your data switched on within your phone settings? Are you within the UK at the moment?

Chris