Mobile Data

[Laurelle1]

Why is my Mobile Data going down so quickly, since I upgraded to a new plan of 30GB. I need to see my usage breakdown ASAP and can not seem to find it anywhere. 

Also I Can no longer text the 150 Service. Why is this?

[Chris_B]

@Laurelle1  Your device shows what you’re using data against, EE only tracks the usage to show you how much you have left .  not what it’s used against. So no ASAP especially requesting this on a public forum.    We have no idea why you can not text 150 as again this is a public forum not customer service.  Can you text other numbers ok ?  

[bristolian]

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@Laurelle1 wrote:

I need to see my usage breakdown ASAP and can not seem to find it anywhere. 

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Apple & Android phones have a data counter facility which itemises usage app-by-app. You should be able to set the counting period to match your bill cycle.