Mobie data

Drewt08 · ‎05-01-2023

Recently my phone has been extremely laggy on wifi and my data will not work outside the house I’ve reset the wifi router several times and even when I have good signal my data will not work I just wanted to know if this had happened to anyone else and how they fixed it?

bristolian · ‎05-01-2023

Do you have any other devices connected to the same router, such as laptops or tablets? If so, are they similarly affected?

How long as your mobile data not worked for? Do you have mobile data enabled on your phone?

Drewt08 · ‎05-01-2023

Yes there are tv laptops and games consoles connected to the wifi

my data hasn’t been working outside the house since before Christmas now I thought it was a temporary issue

Christopher_G · ‎06-01-2023

Are the other connections laggy too, or is it just your phone, @Drewt08?

What kind of phone are you using?

Chris

XRaySpeX · ‎06-01-2023

Which router do you have? Why do you expect to connect to it away from your house? They have limited range.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Tugay · ‎04-03-2024

iPhone 11 Pro max

Katie_B · ‎04-03-2024

Hi @Tugay.

Thanks for coming here.

Are you experiencing issues with your iPhone 11 Pro Max whilst connected to WiFi?

Katie