Community Activity

Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by Investigator
  • 195 Views
  • 14 replies
  • 4 Helpful

EE Complaint Issue

Just had an absolutely abysmal experience on EE live chat. Nothing wrong with the agent themselves, but the practices of EE seem very questionable.I submitted a complaint via webform 7 days ago and hadn't heard anything back, so I jumped onto live ch...

xo_mh by Visitor
  • 394 Views
  • 2 replies
  • 0 Helpful

EE TV remote can’t select input sources

Just got a new Hisense TV and plugged in a new EE TV Box Pro for the first time. EE remote control paired with the TV perfectly and can control TV volume just fine. But when I try to select another input source, the source button on the EE remote ope...

Resolved! Contract ends but phone loan still live for another year

My minutes/data plan contract ends on 21/6/25, my phone loan ends 21/6/26 and I want to move my number to an o2 sim. As I pay the plan and phone on separate direct debits I assumed I could just use the PAC to move my number over and continue paying t...

JS1788 by Investigator
  • 50 Views
  • 4 replies
  • 1 Helpful

Yes me also they dont listen had a problem tried to resolve they couldent sort technical issue product after 20 plus years not fit for purpose passed debt onto others having a nightmare

Stevebte by Explorer
  • 53 Views
  • 4 replies
  • 0 Helpful

Hub reboot issues

This never happened with the old black BT hub but now everytime my EE hub reboots , as yesterday due to a power  cut , it will not reconnect my broadband if anything if plugged into the ports .EE claimed this has always been the case but for many yea...

Ticketmaster Access Issues

I've been on Sky Broadband for about 3 years, never had an issue accessing Ticketmaster...I switched to EE about a month ago and EVERY time I try and access Ticketmaster to buy tickets it thinks I'm a bot and blocks my access. Does anyone else suffer...

DodgeGT by Visitor
  • 49 Views
  • 2 replies
  • 0 Helpful

Re: Our new Data Add - ons

I used to see the unlimited 7 day data offer as well as other add ons but now only have the option of 5gb for £20. WhatsApp happened to the rest of my available add ons? Where did they go!?

Ruthwsg by Explorer
  • 58 Views
  • 3 replies
  • 2 Helpful