How to downgrade data allowance?

OllyMillMill · ‎28-05-2023

My original contract contained 100gb data allowance. This have 4 months left on my 2 year contract. I was paying £55 for my handset and the data.
Last month i paid to increase my allowance to unlimited as i had somehow incredulously used about 90gb in 2-3 days.
My bill turned out to be £85 with the increase. I thought it said it would only be an extra £18 but thats besides the point.

Simply i want to go back to my 100gb data allowance and go back to my £55 monthly fee. (I suspect they snuck in a general price increase anyway so as close to £55 as i can)

Do i have to ring them or is there a simple button i can press to downgrade?

XRaySpeX · ‎28-05-2023

You may regrade to your previous amount of data but for that you need to call CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)