How to downgrade data allowance?
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28-05-2023 06:26 PM
My original contract contained 100gb data allowance. This have 4 months left on my 2 year contract. I was paying £55 for my handset and the data.
Last month i paid to increase my allowance to unlimited as i had somehow incredulously used about 90gb in 2-3 days.
My bill turned out to be £85 with the increase. I thought it said it would only be an extra £18 but thats besides the point.
Simply i want to go back to my 100gb data allowance and go back to my £55 monthly fee. (I suspect they snuck in a general price increase anyway so as close to £55 as i can)
Do i have to ring them or is there a simple button i can press to downgrade?
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28-05-2023 06:39 PM
You may regrade to your previous amount of data but for that you need to call CS.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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