Community Activity

Resolved! £10 mobile plan but being charged £12.50 ??

I moved from BT to EE recently.  I took out a £10 mobile plan and for the first month I paid £10 only.   The bill for December has come through and it is for £12.51 and it says it comprises of £10 plus £2.50 +1p account charge.    I only moved over m...

Remote buttons stopped working

The remote buttons on have suddenly stopped working..we are now stuck on one channel. Batteries etc checked. Any advice please? Thks.

JLC12 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Online upgrade

My husband and I are both due to upgrade and I've been looking on our accounts at the current deals. I'm currently on Essentials 125 and he is on Essentials 25. Can anyone please tell me why his new deals are far more expensive than mine and, if we g...

Di555 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Refund

I was billed twice for upfront cost on a phone that I  failed at getting its been nearly 2 weeks now I will leave my number for you to sort this out because it's ridiculous and it's the fact it is £60 of my money that you owe your quick enough to tak...

Resolved! Phone bill

My phone bill has come out of my bank twice.could I get a refund please as my phone bill has been taken out of my bank twice when paying my bill 

BT modem

My router seems to be an issue since migrating from BT to EE. My issue is associated with access and often It cuts out entirely. Are there any way that I can improve my network?