Community Activity

Trade In allowance not deducted from bill.

Hi, I upgraded and did the trade in thing, which HAS been received, but I just got my bill and there is no £14 deduction on it??Also on my bill there's a £6.98 charge saying "MAIN" that I've no idea what for??

New ESim

I have just amended my contract to SIM only and the person I soke to said I would have an ESIM and should use my QR code to install it. How do I access he QR code however? 

WPS security

I recently added the EE wifi extender (Smart Wifi Plus) and you connect it using the WPS button. My kids can only get on to wifi when we let them but now they can connect to wifi by pressing the WPS on the extender. If I disable WPS in the hub settin...

Re: Roaming charges in Morocco

I also just encountered this on my holidays. EE is a rip off. I’m fortunate my contract expires August cancelling this sim free rolling contract ASAP.They charge me £324.70 for receiving calls whilst on holidays in Marakkesh.I wasn’t aware this was h...

Resolved! Dodgy EE Smart Hubs?

Is there a history of dodgy firmware on some of the most recent hubs sent out?Been with BT for years with no issue, but was offered the chance to upgrade to Full Fibre with EE as the BT contract would expire later this month. Openreach engineer came ...

Two things, website speed and balance of phone.

Hello there, Two things:Why is the website so painfully slow? However more importantly I want to see if I can pay the balance of my phone off and I simply cannot find where the balance is, I can find how much I am paying and when the contract runs ou...