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Gifting Data issue !

KK03MUM
Investigator
Investigator


Hi , been trying for days to gift data - keeps saying there is an issue and to try back later -  trying days later still ….. any ideas please 

many thanks ☺️ 

12 REPLIES 12
Michael_D
EE Community Support Team

Hi @Kellyp85 

I know handy it is to have data gifting.

Have you tried to delete the app and install it yet?

Can you also try to clear the cookies and cache from your browser and then login to the EE website to see if you can gift data there?

Keep me posted with how you get on.

Michael

Rasul80
Explorer

Hi I have sam problem I cant find gift data in my app anyone no 

Katie_B
EE Community Support Team

Hi @Rasul80

Is the number you are looking to Gift Data to under the same billing account?

If yes, what error do you see when trying to Gift Data?

Katie