Feature request - recurring data gifting feature
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25-01-2023 06:58 PM
I've seen a few posts about this, generally archived. I have an account with >100gb each month, with my wife on it and my daughter. Each month I have to manually go and gift 33gb to them. I usually forget and they run out and I'm usually in a meeting or busy and they and I are inconvenienced. When I go to fix it I have to remember the account password, the myee app often hangs, it's annoying. As a customer I would love the ability to set a gift amount that is automatically applied every month. It's my number 2 annoyance about ee. How are such requests taken into the myee product backlog?
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25-01-2023 07:36 PM
@jasonhowells This is to help other users to get through till the monthly cycle starts again. It’s gifting your spare data it’s not a shared data allowance that you could setup a set limit each month to automatically transfer over.
Why don’t you setup the my EE app to use whatever biometric your device supports.
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27-01-2023 08:45 AM
Thanks for the response Chris, I have got biometric set up, it rarely works on myee app though.
I don't understand the point 'This is to help other users to get through till the monthly cycle starts again' . So not providing an automatic recurring optional facility is to help other users? I'm glad my bank hasn't decided to be so helpful when it comes to recurring payments. 😂
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27-01-2023 09:55 AM
Morning @jasonhowells
Thanks for coming to the community and leaving the suggestion for recurring data gifting.
Have a lovely weekend.
Leanne.
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27-01-2023 11:38 AM
Thanks, you too Leanne.
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27-01-2023 11:54 AM
Thanks very much @jasonhowells
Leanne 🙂
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27-01-2023 01:27 PM
This is a great suggestion, I have a few lines, one with UL data and move data from the main line to my other on a monthly basis.
Rules could be set around the amount of data auto-shared. It could be set so it's not more than 50% of the overall allowance or giftable data so that the main number on the account doesn't leave themselves short (for example).
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31-01-2023 01:43 PM
Hi Garetc yes the 50% rule/limit would work for me. Or a standing 10gb gift to wife, 20gb to daughter. (I have a 100gb contract, wife and daughter only get 500mb each month)
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26-07-2023 08:32 AM
I’ve seen this feature be requested many times and EE ignore it. Really wish they’d listen to their customers!
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26-07-2023 10:18 AM
Thanks for posting and sharing feedback for data gifting @DJSteveyB
If anything changes for data gifting in the future you will be made aware.
Thanks 🙂
Leanne.
