Family

[Spearsey]

My wife has a monthly ee and I have a SIM card contact. Can we benefit from a family account please?

[XRaySpeX]

 You both need to be to be under the same MyEE family a/c, not PAYG, to be able to gift data. See Gift Your Data and Set Controls .

[Spearsey]

Thanks for reply. Both on monthly accounts. How is same a/c set up?

[XRaySpeX]

As you are on separate MyEE a/c's you can't gift data to each other.

[Spearsey]

Yes we are- how can joint one be created?

[XRaySpeX]

You need to call CS with both of you available on the line to effect a change of ownership of 1 of the a/c's. Whoever is taking over the other's contract will then be paying for both contracts. If you can't do it together CS will give the current owner a password for you to quote when you call.

[Spearsey]

Ok thanks 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.