Community Activity

Order - Code not provided

Does anyone know how this may have happened with a new phone I ordered where dpd tried to deliver it when nobody was home and they sent it back to EE because no Code could be provided 

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Can't view my bills online

I've been trying to view my bills online but it just says the service isn't working at the moment. I have tried calling and even though I explained how difficult it is to see bills on my phone screen, all the EE customer service person could do was t...

HR Email or telephone number

Hi,I am an employee of EE and currently on sick leave. I am unable to access the internal system. Could someone very kindly please let me know HR email address or telephone number please Many Thanks   

Hello please help

Hello i just ordered and pay it 15£ for a pack i received today my sim card but does i cant call only i have data and message please someone help me?

Resolved! Switch 2 - launch date delivery

Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.

Simonp3 by Explorer
  • 2232 Views
  • 29 replies
  • 14 Helpful

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
  • 672 Views
  • 20 replies
  • 7 Helpful

Upgrading to "no-charge EU Roaming"

Mobile carriers in the United Kingdom have no legal obligation to provide free roaming since 31 January 2020. I have been looking at ways to bypass this in recent months while staying with EE - I believe that I have found a plan to allow me to roam i...

Numbers withheld via 141

Not sure I've put this in the right place, but here goes: if someone withholds their number by dialling 141 before dialling me then the call goes directly to voicemail. My phone doesn't ring, buzz, or even record the incoming call. The trouble is tha...

Seadrex by Contributor
  • 5 Views
  • 0 replies
  • 0 Helpful

Broadband fault

Why can’t I talk to someone at EE anymore? I have been through their text system and they are sending an engineer on Friday, leaving me without internet for 2 days when I have work to do.  We have their tv system too so can’t even watch tv.  I tried ...