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Keegan23
Visitor

‎11-08-2026 10:53 PM

How do change my data plan , it’s run out but my mobile still has 1 year left I took the phone over 36 months but my data plan was only 24 I don’t want to keep paying for the data plan as there is cheaper plans available 

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎12-08-2026 12:25 AM

Just upgrade to another airtime plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎12-08-2026 08:11 AM

@Keegan23  You need onto call customer support to upgrade to a cheaper sim only contract you can’t do this online as your account will not let you because your still paying for the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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