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EE Data

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billybobs
Visitor

‎21-09-2026 03:07 PM

My cell data keeps ceasing despite my plan showing I have data available. So I cant access the internet when Im not connected to Wifi. I have tried reloading the SIM which works sometimes but not always. Its like my data plan goes into sleep mode. Anyone else had this please?

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Schockwave
EE Community Star
EE Community Star

‎21-09-2026 04:23 PM

Hello @billybobs ,

Welcome to the community,

Have you checked here:

https://ee.co.uk/help/mobile-coverage-checker?_gl=1*cdaute*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzE...

This will let you know whether there is a problem where you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.

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Schockwave
EE Community Star
EE Community Star

‎21-09-2026 04:23 PM

Hello @billybobs ,

Welcome to the community,

Have you checked here:

https://ee.co.uk/help/mobile-coverage-checker?_gl=1*cdaute*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzE...

This will let you know whether there is a problem where you are.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
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