Double data text. Is it a scam or real.

[Georgie1745]

Received a text from EE. Double data. BT and are one family etc, reply by texting DOUBLE. Is it a scam or fr9m EE please. 

[Leanne_T]

Hi @Les691 

Thanks for coming here. 

How long ago did you send the text? 

Leanne 🙂

[Les691]

I sent text 19/ 07 2023 DOUBLE 1122  

[Leanne_T]

Thanks @Les691 

Does the double data show in your My EE app within add-ons? 

Leanne 🙂

[Les691]

no it does not it was in discover but not there any more les

[Leanne_T]

Thanks for checking @Les691 

Please give us a call on 150 and the team can get this looked into for you. 

Leanne 🙂

[Tommy44]

I got the same text re bt ee double data. Would b nice but too scared to click on it. Dud you find out if it us real??

[Christopher_G]

Hi @Tommy44 

Welcome to the community.

Which number did the message come from? Do you have your mobile phone with EE and broadband with BT?

Chris

[Tommy44]

Yes I hv mobile phone with ee and broardband BT it came from no 122 with ee photo

[Tommy44]

Ps I sent before I  finished! Yes hv mobile withee broardband BT got text from122 with ee photo Andy double data is waiting.  I read somewhere it's ligitso text ' double' as requested,  got text back from 150 the text no  that sends me when my next mobile phone bill is being taken to say we've just doubled Yr data for free all to say thanks for having bt ans ee products in yr home' so I'm now CERTAINLY HOPING ITS LIGIT!!  and not a scam !🙄

[Christopher_G]

Was it from 1122, @Tommy44?

If so, it's definitely from us. Have you checked to see if the data has been added in your My EE account?

Chris