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Community Activity
Resolved! New contract
Hi when I upgraded my phone and contract yesterday 04/07/2025 i noticed when in the shop I couldn’t get online. I had signal and was online in Costa coffee opposite prior to entering the shop. I upgrade my contract and was happy with the sales assi...
Unable to make and receive calls or texts in US added roaming pass
How do you speak with EE in the United States from a monthly phone, added the roaming pass, still unable to make calls and receive calls and texts. Need to call EE and can't says couldn't connect. Can ypu please advise how I can speak wirh EE to sol...
Business user roaming in turkey
Hi there I wonder if you can help . I am on a business plan and am going to turkey in August . What’s is my cheapest option to be able to use my usual inclusive data please? Many thanks
Re: Can’t make calls uk
Hi all, I'm having the same problem and I've tried everything. Can't make any calls but can do everything else. I cant use old phone to try the sim as it is broken. Any ideas??
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
Travel pass cant be added
Hi my daughter's number is on my account so i I can normally manage gifting data etc. We are in the US, when we landed we both received a text about adding the travel pass. I added it to my account, when I click on the text she received, it takes me ...
DN3 3BH
I have reason to believe I've been paying £1.00 for Scam Guard ,now emailing to say it will be going up in August.I hadn't realised this was in my plan ,so if this could be removed altogether please. Thankyou Bev Atchinson
Keep number
Recently I upgraded from BT WI FI to EE the included a free sim with unlimited calls and data not explaining that roaming was not included. So when I received my sim I fitted and ported my old phone number. On seeing the app reference this sim and no...
Samsung tablet offer on a monthly contract.
I pay monthly for my phone and have just upgraded to a Samsung 25+Can I still claim the free tablet without an invoice number?
Re: EE website and app is unusable slow, total rubbish
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
