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Data usage

LKL23
Investigator
Investigator

‎30-01-2024 08:14 AM

If I have gone over my data usage, would that be the reason that I am unable to access the Internet, even though my mobile shows me connected to my network.

Lorraine

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎30-01-2024 08:17 AM

@LKL23  Yes.  Using up your data allowance doesn’t stop the device connecting to the network for calls/texts.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.