Data roaming

Alanmac123 · ‎02-10-2023

My daughter has a pay monthly and is off to Ecuador for a 10day holiday and the days she can add on is only 150mb is there anyway she can add more on or perhaps if she went pay as you go she can add as much as she needs on? Can’t find any prices for this though. She needs it for finding her way around and for emails with tickets she has for excursions etc

Northerner · ‎02-10-2023

Gi @Alanmac123

Roaming costs and add-ons can be found here:

https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/ecuador

To be honest roaming cost are expensive and allowances poor. She is better off getting a local sim in advance.

If your daughter does intend to use EE ensure roaming is activated in advance (text ROAMING to 150).

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

XRaySpeX · ‎02-10-2023

She should be offered 1 of these data add-ons upon arrival:

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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