Data has disappeared

maddave · ‎01-11-2022

Can anyone help?

XRaySpeX · ‎01-11-2022

Please explain your issue & circumstances in greater detail so we may be able to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Damian6662 · ‎01-11-2022

Not offering any help here, but mine has also reser to zero. I'm new to EE PAYG - only enabled the phone Saturday s0 29th of august, all looked ok Sunday and Monday.... Do the totals get reset 1st of each month ? which is a bit harsh ?

XRaySpeX · ‎01-11-2022

@Damian6662 : No, they last the full 30 days unless you exhaust them earlier.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

354- · ‎01-11-2022

zero-zero-zero

My EE shows all zeros at the moment (legacy pack), if you text AL to 150, it should show the correct information.