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Data gifting

Sian47
Investigator
Investigator

‎02-02-2023 08:17 AM

Gifting data is not working is there a problem 

0 Helpful
12 REPLIES 12
Morren3709
Visitor

‎06-02-2023 10:04 PM

I have the same issue. Can’t gift data through the app or online. I get the same error as described above. Have restarted phone, deleted and reinstalled app. Still doesn’t work. My wife has no data and I can give her any. 

0 Helpful
Christopher_G
EE Community Support Team
In response to Morren3709

‎07-02-2023 07:40 AM

Hi @Morren3709 

If you speak to our Mobile Care team, they'll be able to look into this for you and gift the data manually.

Chris

0 Helpful
Sian47
Investigator
Investigator
In response to Katie_B

‎07-02-2023 09:09 AM

So you can send a private message to sort theirs out but not mine as 150 is useless as well still not sorted been told no issues but still can not gift data 

0 Helpful