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Data gifting

lucywilko
Visitor

Since the update on the EE app I can't do the data gifting through our account. We are on the same one, and the problem has only started since the app updated..

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @lucywilko

Thanks for coming here. 

Do you get an error message when you try and gift data? 

Can you gift data in your My EE account online? 

Leanne.

Hi Leanne

I am experiencing the same, cannot share my data with my other contacts.

I am sharing my data to my other contacts for years from ‘My Account’ online, but this month something wrong going on. I have searched in EE community, and found others also struggling with data sharing.

can you please help to resolve.

thank you 

Christopher_G
EE Community Support Team

Hi @109471446

Are you able to gift through the My EE desktop website?
Chris