Data gifting maths wrong

adh1305 · ‎28-05-2023

Trying to reclaim sone data. Gifting got the maths wrong?

[Mod edit: Image rejected as it contained personal information]

XRaySpeX · ‎28-05-2023

@adh1305 : Is that no. currently abroad?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

adh1305 · ‎28-05-2023

Image rejected but number had 766 mb on account but said could not gift data. This was in the uk

Chris_B · ‎28-05-2023

@adh1305 You can not give data to a no frills tariffs. Have you gifted data to this other number before?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

adh1305 · ‎28-05-2023

Gift all the time. Gifted too much so trying to get sone back (parental control)

Chris_B · ‎29-05-2023

@adh1305 How much are you trying to gift ? 776Mb will only allow you to gift 500Mb and 500Mb is the smallest amount you can gift.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.