Data Roaming abroad

tracy1edwards
Visitor

‎04-12-2022 08:54 PM

Hi,

 

Just a question in regards to data abroad. I am currently in New York and data roaming isn’t working. What is the best package or plan to get whilst i am here 

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Chris_B
EE Community Star
EE Community Star

‎04-12-2022 08:58 PM - edited ‎04-12-2022 08:59 PM

@tracy1edwards  First have you enabled roaming on your EE account?   Purchasing add ons doesn’t enable roaming they are just add ons.   You want the roam further pass as that will allow you to use your phone allowance while there.   Please see THIS  and you can purchase the roaming add on your via your EE account/my EE app

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.