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Content Lock

philip_phil2022
Explorer

‎22-12-2022 07:26 AM

I have a data sim in a mobile wifi dongle. It's the only thing registered to my account with EE. I've been verified and had the content lock removed.

If I add another number from the EE sim in my phone, will that remove the content lock on that number, or do I have to request the lock removed from each individual number? (Or, is content lock removed from my account and any numbers on it, or is it number specific?)

0 Helpful
2 REPLIES 2
philip_phil2022
Explorer

‎22-12-2022 07:33 AM

Hi folks, forgot to add that these are payg and not pay monthly, if that makes any difference.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎22-12-2022 01:13 PM

Content Lock is number specific.

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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