Change plan

[Laurenhobbs19]

Would like to change plans 

[Chasipanta71]

hello I want to change to a cheaper plan 50GB would be fine

[Christopher_G]

Hi @Chasipanta71 

If you speak to our Mobile Care team, they'll be able to run through your plan options with you.

Chris

[ystefanova29]

Yes

[Katie_B]

Hello @ystefanova29. 

Welcome to the community. 

Are you looking to change your current tariff?

If yes, I'd recommend giving us a call on 150. 

Katie

[Ak115]

I have change for plan this number ***********

[mod edit: please don't post personal details on the forum]

[Ak115]

Yes change plans 

[Leanne_T]

Hi @Ak115 

Do you have a pay as you go or pay monthly account? 

Leanne. 

[Ak115]

Yes 

[Leanne_T]

Hi @Ak115 

Sorry which account type do you have? 

Leanne.

[djerome]

Hi @Leanne_T ,

I have a SIMO plan that I use with a handset I purchased contract free from Apple. The SIMO contract expired in Feb this year.

As I am now no longer working from home every day I need more data. 

When I log into my account the "upgrade" button (next to "shop" and "manage account") is not clickable.

The upgrade hub says "you can't upgrade this device yet". 

Please can you help - as I am sure this is wrong.