Can’t load Ann Summers

[Riaw]

I can’t load, what I can only presume is because they are adult web pages, ie In my case, Ann Summers. 
I have checked the age restrictions etc on my iphone, everything is allowed.

I have also checked on my ee account, again no restrictions. 

can anyone help please? 

[Trotty33]

I am also having the same problem. Can you help with this situation please? 

[Jon_K]

Hi @Trotty33.

Have you made sure content lock is turned off in your My EE Account?

Jon

[Lucy211]

I’m having the same problem. I am pay as you go and can’t find the privacy settings in MyEE

[Leanne_T]

Hi @Lucy211

If you have a pay as you go account, you will need to call us on 150 or 0800 079 8586 to get your content lock removed. 

Leanne.

[TTTango]

In case anyone has googled this question and comes across this page, it's the parental/content lock on your WiFi provider. Turn WiFi off and you'll be able to access these sites.

[XRaySpeX]

@TTTango : It won't be a WiFi provider; it'll be your mobile provider. This is about mobile data!