Can I use data abroad

[Nashed_uk1]

Can I use my data in Majorca?

[Katie_B]

Hello @Nashed_uk1. 

Welcome to the community. 

Does your current plan have Inclusive Extras? if yes, you can select Roaming Pass for 30 days which will allow you to use your data in Majorca. 

If not, depending on your length of stay you can purchase the Roaming Pass 30 day rolling add-on for £15 or have a daily charge on your account of £2.29. 

Please also be sure to activate roaming before leaving the UK by texting ROAMING to 150. 

More information can be found HERE.

Katie

[XRaySpeX · Accepted solution]

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.

On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts & need to buy a small add-on for data.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.