Community Activity

Moving before bt fiber Internet installed

I have fiber being installed this week with bt , but moving to ee looks like a good idea , I don't wana affect the install but wana switch to ee , should I wait for install ? Does the contract 24months matter when switching ?

Craigst1 by Explorer
  • 24 Views
  • 4 replies
  • 1 Helpful

Roaming

I remember when I could sort my roaming requirements in 2 mins by calling 150 and talking to someone !After an hour trying to work it out on the website and getting moved all over I am hoping someone here can help me.I am going to europe and cannot s...

Resolved! Remote bell for phone

Recently joined EE, broadband and phone working fine.Prior to EE we had a remote bell that could be heard every where in the house.This did not work with the new system, thought it would not be missed but it is, we have missed some calls as the hands...

Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

ND29 by Investigator
  • 55 Views
  • 7 replies
  • 0 Helpful

Resolved! Free 'Calling abroad from the UK' add-on query

I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...

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RH1978 by Contributor
  • 41 Views
  • 4 replies
  • 4 Helpful

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

Leanne_T by EE Community Support Team
  • 2712 Views
  • 26 replies
  • 8 Helpful

Unable to join EE public wifi.

I have an EE broadband contract which works fine in my home, has been set up, is active, no problems.I am trying to opt-in to the EE hotspots out in public, and have tried multiple devices, multiple hotspots and on different days. I am able to log in...

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Racsoc92 by Investigator
  • 170 Views
  • 5 replies
  • 2 Helpful

Smart Hub pro wont connect to video doorbell

Hey - some support in this would be great. Tried connecting my ring doorbell to my smart hub pro and it won't, it shows both the EE and Compatible wifi in the options for connection but doesn't connect following putting password in.I have gone out to...

Hollaaaa by Investigator
  • 27 Views
  • 5 replies
  • 0 Helpful