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Community Activity
EE Grassroots sponsorship
I have 2 grassroots football teams that would love to partner with EE for new equipment & kits etc. - are EE able to provide any sponsorship please? If you can send me email address and name of head of department in charge,Thanks and kind regardsS...
Why Is EE so Terrible?
I joined EE last week - Got a phone call that the SIM only plan I would like I am not allowed to have and have been given an"Essentials SIM Access - Unlimited Data" instead. The difference between the SIMO I wanted and I got was £9 and included the ...
Network issues
I use my ee sim in my router for internet. I pay for the unlimited data plan and yet, I’ve not actually had service to enjoy it. I’m constantly getting disconnected from the internet and it’s been such a disappointment. I unfortunately am locked in a...
Resolved! how to get the MCK code
Hi, is there a web chat to help me get the MCK code, I've tried to unlock my phone but the Network unlock code i was given when entering the IMEI...the unlock code didn't work...now it's saying too many incorrect attempts and is asking to Enter MCK. ...
EE blocking receiving all texts on brand new uncredited payg sims?
As per the title, a brand new payg sim is not able to receive text messages (both from shortcode and standard numbers). EE service texts come through fine.I'm presuming you have to top up to initiate full access but this never used to be the case. Re...
Wifi Hotspot NOt WOrking - Just in a loop when I try to log in
I have noticed that more and more EE Wifi hot spots sem to be appearing. However, when I try to log in as an EE broadband customer (using my email address and password), it simply goes into a loop and aske me to enter it again.... As an EE broadband ...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
EE Smart Wifi Pro Extenders connect to each other?
Hiya, I've got two EE Smart Wifi Pro Extenders and in the management page they say that one off them connects to the hub and the other connects to the other extender. Is this the correct behaviour? I've found that client hand off on these nodes is re...
Resolved! Mobile data problems
Hello. I am having trouble using an app called Untappd. I can use it without problems on Wi-Fi, but I’m unable to use the app with mobile data. I have tried restarting my phone and reinstalling the app but without success. All other apps on my phone ...
Resolved! Changing Broadband from Sky to EE.
Hello. I’m changing my broadband from Sky to EE. I’m told I won’t lose my Sky TV services (recordings etc) but don’t understand this when the Skybox is returned. Any reassurance welcome.
