Community Activity

Fraudulent sales pitch

Seriously regretting moving from sky to EE. Was sold a package for TV & broadband by EE.Moved house with a request to transfer all services. Somehow they cancelled, rather than transferring. Then spent a minimum of 30 hours on the phone to EE over th...

HOW DO I CONTACT EE WITHOUT A PHONE

My phone isn't starting and I need to contact EE. There is no email address, I can only use the live chat if I have the app, the app is only for phone and Ipad (i'm on my laptop). How do I contact ee without a phone? This is ridiculous! 

Loss of inclusive roaming

I’m currently on a full works pay monthly which has inclusive roaming. Just got a text saying that the roaming plans are changing and it looks like they’ll now be chargeable.Is this correct?

DC1973 by Investigator
  • 9635 Views
  • 90 replies
  • 30 Helpful

Full fibre nor in my area

Hi so openreach have now said full fibre is live at my address so had a look on EE and no where do they show any details on pricing or speed. Is this correct or am I missing something?

People can’t hear me on the phone

Hi ,  People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help. 

Marze by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Porting has failed

I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my  number. I am very concerned as we have all ha...