Community Activity
Resolved! Data roaming USA
I went to the USA last year and added on the roaming packing before I left the UK and everything worked fine. I’m going back this year and looked at doing the same again but it says you can’t buy the roaming add-on until you’re in the country you’re ...
Network keeps dropping in and out
Is anyone else having issues with their EE network dropping out and going to emergency calls only. I've tried sim cleaning, restarting fone, airplane mode but it keep happening never had this problem before and when I try to check the local network o...
EE app not logging in!
im not insaine!go to log in. asks me to set up pin etc. complete everything.then tells me there seems to be a problem!i cant get into the settings at all. HELP!!
Mobile repair
I sent my phone in for repair on April 22nd and I still haven't recieved it back again. I got an email saying it was being sent back to store on 29th April but have had nothing since. Very little information on tracking website. Is it normal for EE r...
Battery Backup for WIfi 7 Router
Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period). I also requested a tech guy to check out my wifi as it has a few issues. One of the things that came up was that my existing router may require upgrad...
TRANSFER OLD NUMBER TO NEW SIM
Hi, I got a new sim by accident and its connected to a card. could i please have that information transferred to my old number as I would love to retain that.I would really appreciate a swift response.Thank you.
Unable to manage my landline anymore.
When I was forced to join EE from BT I was able to manage my landline (digital) and set up "call protect" etc. Now when I login to my EE account and select "manage plans" only Broadband is available and not landline. Does anybody have any ideas befor...
Resolved! Smart hub pro - how to merge the WiFi chanels
Hi team!I finally got my 1.6gb fibre installed last night and so far; it’s looking very good - but I have one technical issue that I’d like some help with please. my HomePod isn’t working too great , it keeps buffering and not behaving - I’ve done so...
Is this a scam text?
I have received a text saying to activate my game box ultimate asking me to put a one time code in the link https://discover.ee.co.uk/p7z7f8Y4, is this legitimate.
Norton Security issue when trying to view compromised password
I've had a notification that a password has been found on the dark web.To view it I need to enter code to validate my email address. I do this, Norton accepts the code, takes me back to where I should view the password, but doesn't show me the passw...