cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

top up but not getting data

sonyman07
Visitor

hello i just topped up my 4g mobile device with a ten pound top up but never got my data

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

What does  http://add-on.ee.co.uk/status from a device connected to your mobile router by WiFi to say about your data & credit status.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP