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cant get internet connection from my 4g mobile box

momac21111
Visitor

‎27-05-2022 05:11 PM

So I have a mobile mini box for internet. It has 40g on it but saying no internet connection, why would that be? (as you can see im not tech savvy!)

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-05-2022 05:20 PM

@momac21111  Have a look at THIS and click the check status tab.  There could be a mast down in your area. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star

‎27-05-2022 05:40 PM

Which model of mobile router is it?

 

Is it on contract or PAYG? When did you last use it?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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