Mobile Broadband

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Resolved! What is EE’s email address?

I’m outside UK and I cant make a phone call through dialling 150.i cant make a payment online or through the app, its always error as usual.(i’m wondering how EE is claiming they’re no.a)Anybody know how to contact them through email? I cant find any...

External IP not pingable

Just got EE 5G Broadband and have been setting it upI cant ping the external IP and by assosiation cant RDP to my PC from an external location.I have a DDNS updater installed on the PC which is working, Port forwarding is setup and if i ping my DNS a...

Mav359 by Investigator
  • 1014 Views
  • 6 replies
  • 3 Helpful

Resolved! Re: Billing account number

I'm having the same issue. Trying to set up an EE account with the EE app and it says my account number isn't a valid one. I have mobile broadband, would you be able to help?

Beren by Visitor
  • 73 Views
  • 1 replies
  • 1 Helpful

Resolved! Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Resolved! No data connection

Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...

Random phone number added to my EE account

A random phone number has been added to my account today? I have no idea why? This is my first contract with EE and everything has been fine but today I've checked my EE app to check my data and it says I have another device but no information pops u...

Dongle not working properly

Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...

help with setting up a mini wifi 4G

I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone.  I have tried ...

No coverage

The coverage in my area is awful (GL53 7NQ) In Cheltenham we rarely have a good signal and now today have no Internet or phone coverage as apparently they are upgrading.