31-03-2023 05:06 PM
31-03-2023 05:36 PM - edited 31-03-2023 05:38 PM
Does your EE mobile router's SSID appear under that "Networks Found" & have you connected to it?
Press that "OK" & let's see what's behind it.
17-05-2023 02:44 PM
I have the same problem and the WiFi name ssid shows up in ps5 wifi settings but won't connect as it say the above message in picture posted. Please help as this is why I bought the wifi router
17-05-2023 03:15 PM
Can you successfully connect other devices to your router @Potterp81?
James
17-05-2023 05:48 PM
17-05-2023 06:35 PM
Hi @Potterp81,
If you're able to connect to other devices successfully, I'd recommend reaching out to Sony Support.
James
17-05-2023 07:01 PM
18-05-2023 07:53 AM
I'm not sure why that would be, @Potterp81
Have a chat with our technical team. They'll be able to check to see if everything is OK from our side.
Chris
20-05-2023 10:46 PM
I am having the same issue as above, it was working fine and I only used it for my PS5 and then all of a sudden it won’t connect, the internet works on other devices but just not my PS5 I need help
21-05-2023 07:09 AM
Hi @Reg10
Thanks for coming here.
Does the PS5 connect to the router but has no internet connection?
Have you restarted the router and PS5?
Leanne.