Mobile Broadband

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Freeze Modem EE71

  hii have EE71 wifi modem for 3 years.tonight, after turning on the device, all 4 lights turn on and there is no reaction.I can't even reset my modem (reset manually)computer and mobile do not find any network.Thank you for helping me 

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tooska by Explorer
  • 1745 Views
  • 13 replies
  • 0 Helpful

Cant see usage on app

Hello I just moved from three to ee but when I login it says make sure you've paid your bill because I was with ee few years ago . Is there any chance that I can see my data usage 

4GEE Wifi Mini hub

Hi,I've had my 4GEE wifi mini hub for a couple of years and it's always worked, wherever I've taken it. However, it didn't work in Croatia a couple of months ago and I'm now concerned that it won't work when I travel to Spain soon. I'm guessing the p...

AB104 by Investigator
  • 2036 Views
  • 11 replies
  • 0 Helpful

Resolved! 4g router

Do I have to use the ee supplied router for 4g broadband. Or can I buy a different brand router (eg tp link) and use that?

Xsnoon by Explorer
  • 1066 Views
  • 4 replies
  • 3 Helpful

Some questions about 4g/5g broadband

Hi.I've got some questions about my 4G setup and then a few about a potential 5G switch. I've split them up below. 4GI've had an external 4g antenna into a 4g broadband router for several years now. Was Vodafone but switched to EE earlier this year. ...

4G WiFi issue

If absolutely anybody can help, I’d be so thankful. I recently bought a 4G mini WiFi router from EE whilst seeing family for Christmas. I cannot go back to return it, and have absolutely no idea as to what to do. The internet initially worked fine. B...

oHeidi by Investigator
  • 2618 Views
  • 18 replies
  • 1 Helpful

Unable to unlock BT 4G Router

I have a pre 2021 BT 4G router and I am unable to unlock it. I have followed the unlock procedure and enter the IMEI, this either give me an error code which states "please try again, Sorry, something went wrong on our end. Please enter your IMEI aga...