Very low speeds - Mobile Broadband 5G/4G

[Jody1976]

I have 5G connection, 3 bars, but very low speeds 3.73 Mbps download and 0.91mbps upload. I was quoted about 100-150mbps for both.

While download speeds can be faster upload speeds never get above 5mbps. 

I've tried moving the router around to get better connection and 3bars is the best I can get. This is not what I was expecting. Is there anything I can do / firmware upgrade or tweak to make things work better?

[bristolian]

It's not the signal strength that directly dictates the download speeds, it's the spectrum available on your serving site/sector shared amongst all available users.

Thus you could have a full-bar signal from a low-capacity sector, a low-bar signal from a high-cap sector, both would behave differently from popular misconception.

Do the speeds vary from time-of-day, day-of-week? How about a different location?

[Jody1976]

Hi Bristolian,

Thanks for you thoughts. Just two follow on:

> It does vary massively, sometimes download speeds of 200+ but upload speeds max of 5mbps.

> Have tried different locations.

> Machine in question is hardwired to router, LAN ethernet cable, just my phone (doing nothing with data) and my laptop (again doing nothing) connected to network via wifi 6G (right next to router). So should be no reduction on the capacity on the LAN side of things. 

My estimation is it's between the mast and the router and want to know how to:

1. Get a much higher upload speed, as this really is very low for what I need and what I was promised.

2. Get a more consistent and preferably high download speed. 

Hope this helps. What do you think? Cheers.

[bristolian]

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@Jody1976 wrote:

1. Get a much higher upload speed, as this really is very low for what I need and what I was promised.

How and where were you "promised" certain speeds?

Mobile networks don't work in the same way as fixed-line networks on two levels which are relevant to you..

1: DL speeds are not guaranteed or promised, they're by nature variable. What has led you to think otherwise?

2: DL speeds are not reliant on your line settling or learning behaviours in a way some fixed-line connections are - you'll always get the best speeds dependent on the radio capacity & your hardware.