03-12-2023 06:17 PM
A few weeks ago I bought a mobile broadband router and SIM with 60 GB of data. As that data is nearly used up (only 2 GB left), I topped up the credit for the number. I can see that I have added 20 pound's worth of credit, but the data hasn't increased - it's still stuck at 2GB. Will I automatically get another 30GB of data when this expires? See attached screenshot.
04-12-2023 01:34 PM - edited 04-12-2023 01:35 PM
That's better! Yesterday you didn't buy data, you just topped-up as can be seen by your £20 credit. Now you need to buy some data with it. Just click on the "Buy" against the add-on you want.
04-12-2023 01:44 PM
All seems to be working properly now. Thanks.
04-12-2023 01:45 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.