Re: Constant cutting out, constant buffering, CONSTANTLY NOT WORKING!!!
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12-10-2023 09:00 PM
I hear you exactly, these people are taking the **bleep**, taking out money because we can’t use the proper virgins in this world, I only use this because I fell on hard times and lost my virgin! Now I pay twice as much for such a **bleep** service from both EE and BT
**bleep**ed is not the word, they are ripping us off, I have to pay £50 to have unlimited data , what’s the effing point if you can’t use the bloody service, my shot is buffering right now as I typing
EE PLEASE SORT THIS OUT OR YOU WILL BE REPORTED TO THE OMNISMAN
this is not fair. We are ghrowinh away good money for rubbish!
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12-10-2023 09:03 PM
Agreed and likewise it’s rubbish. And don’t try get the BT. If it’s not fibre it’s crap and complete waste of money, I had the same thing with Shell, that experience was shocking and the gas t you got to pay them a bloody exit fee is disgraceful, I’m fed up
in being ripped off. STILL BUFFERING!
im in the London -E16 area
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12-10-2023 09:10 PM
Why am I getting this and still buffering constantly, is it the device? I see other people complaining and their device is new. What’s going on? I can’t pay £50 a month for this crap. I need this sorting out, it just looks like you are taking advantage of people who can’t get Virgin or a like! That’s not fair and you are charging more for the unlimited than virgin and alike what’s the score?
this needs to be elevated to the government, ripp off merchants.
i want my money back!
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12-10-2023 09:21 PM
Received via Private Message from this user, posted in the open..
I’m fed up With this service, it’s both expensive and rubbish at the same time. Constantly buffering it’s a waste of time paying for any subscriptions if you can’t even watch them. Im
pahing £50 a month for unlimited and I can barely get through the credits of most shows without getting fed up and switching off.
can you help or is that just how we get ripped off by EE?
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12-10-2023 09:41 PM
@HazelRuby1406 Is there any need for the language? Yes it’s annoying when issue happen but using profanities means people don’t what to try and help you as you wouldn’t want to deal with someone speaking like that.
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13-10-2023 07:03 AM
I am sorry to hear you are experiencing signal issues, if you select the 'check status' option on the EE Coverage & Network Status Checker | Check your signal, does it report any problems?
Leanne.
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13-10-2023 02:49 PM
Are you asking about fixed-line broadband, or mobile-based services? The two use different technologies & networks.
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13-10-2023 04:00 PM
@HazelRuby1406 wrote:
EE PLEASE SORT THIS OUT OR YOU WILL BE REPORTED TO THE OMNISMAN
You can't refer a complaint to the Ombudsman until you have lodged a formal complaint with EE & not received a final response within 8 weeks.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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13-10-2023 04:01 PM
You don't pay extra for unlimited data on fixed BB.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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