Can't Top Up 4GEE Wifi device

[Adzam016]

Hi there,

I wish this worked for me, but I wasn't given a phone number with my EE sim or 4GEE device. Any idea how I can find this out?

Regards,

Adam

[Adzam016]

Thanks for all your help and links buddy. I managed to top up with your fast payment link and I have shared the steps I had to go through as a reply to Leanne. I hope it can help someone else if they get stuck!

P.S. You can add and manage the 4GEE data sim on MyEE, but you must have a data bundle to do so, and also must be connected to the 4GEE device when registering 🙂

[XRaySpeX]

@Adzam016 : Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[James_B]

Glad you got it sorted @Adzam016

Thanks for letting us know. 🙂

James

[kalkandola]

This is exactly what I get.  Very frustrating.  No one appears to be able to help.  Just get passed from 1 department to another. 

[James_B]

Hi @kalkandola,

Welcome to the EE Community. 🙂

Have you tried the marked solution from earlier in this conversation?

Thanks

James

[Jwilson99]

I am now having similar problem as I’ve bought the add on but it’s not going onto my WiFi it’s says I have the top up amount but I am unable to activate it 

[Leanne_T]

Hi there @Jwilson99 

Thanks for coming to the community. 

You would need to purchase data add-on with the credit to access data, to do this please open a web browser when connected to the WiFi device, and go to add-on.ee.co.uk 

Then you can select Purchase and buy the data add-on.

Let me know how you get on. 

Leanne.