Printer slow

[cropwalker461]

Brother printer works fine on old 5Mb wifi but is slow on EE mini which has 15Mb. Have upgraded printer software but no help.

[cropwalker461]

Not sure I can give the time to do that process 13 times if the first
attempt is anything to go by.
How I long for the days of plug and play.
Not sure I'll continue with EE anyway, price increase from £35 to £42 for a
rubbish service doesn't encourage my loyalty.

[Leanne_T]

Hi @cropwalker461 

Do you have the same problem with any other devices connected to the mobile WiFi? 

Leanne. 

[cropwalker461]

Yes, my signal is poor. I suppose it's more noticeable on the printer.

[Leanne_T]

Thanks @cropwalker461 

Thanks for coming to the community. 

If you enter the postcode in the Network Status Checker and select 'check status' do we have any reported problems in the area? 

If not, you can report the service problems and the network team will get this looked into and keep you updated. 

Thanks 🙂

Leanne.

[cropwalker461]

Thanks. The network team are on it at the moment. I'm waiting for a call
back.

[Leanne_T]

Let us know how you get on @cropwalker461 

Leanne.

[cropwalker461]

Service cancelled.

[Leanne_T]

Has the contract been cancelled? @cropwalker461 

Leanne.

[cropwalker461]

Yes

[Leanne_T]

I am very sorry to hear this, thanks for letting us know @cropwalker461 

Leanne.