Password and data add on issues with wifi mini
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12-01-2023 09:09 AM
Hi,
I can log into My EE and see my account etc, I can open the IP address and see my router but am trying to read my texts and change number to receive texts( data only plan) it asks me to log in to do these changes none of my passwords work. Tried my web password, tried 'admin' and it says incorrect password. I cant see how to check user name as goes straight to enter password. I am trying to send a text to say start new plan early as running out of data.To be clear I only have the 4gee mini so no other way of texting. When on My EE account I try to click buy data add on, page comes up with below error:
What happened?
Sorry, we were unable to complete your request right now. Please try again later.
Any assistance greatly appreciated
Thanks
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12-01-2023 10:13 AM - edited 12-01-2023 10:35 AM
Login to your MBB router at http://192.168.1.1 with the admin password found under the battery cover.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
