New data sim payg

[phil4pace]

I’m testing some payg data sims to see what is best for our static caravan mobile broadband. My EE sim is giving the best upload and download speeds but won’t stream my CCTV, other providers with lower speeds connect straight away 

[Christopher_G]

Hi @phil4pace 

Welcome to the community.

Do you get any error messages when you try to stream the CCTV?

Chris

[phil4pace]

Hi Chris

no it just doesn’t work getting 18-20 mb yet I change to Vodafone sim getting 6-8mb and works fine

[Christopher_G]

Our mobile network runs dynamic IP, @phil4pace. It could be that it's confusing the CCTV software.
Chris

[phil4pace]

I’ve tried Three , Vodafone and EE to see what has the best speed before getting a contract. Only EE won’t work my home CCTV and also tried my works CCTV even though it has the best speeds, Vodafone and Three work no problem 

[Christopher_G]

You could try and speak with our technical support team to see if they're able to help, @phil4pace.

Chris