New but not working

Celticrsmith1 · ‎06-02-2022

Hi

im New to EE and have just got my new 4gee unit. Popped the SIM card in and turned it on. But can’t access the internet.

any ideas? Should this unit be closer to a window? I’ve an old cottage, the walls are thick….should I source some additional ariels etc?

XRaySpeX · ‎06-02-2022

No signal, no network!

Have you checked Network Status Checker there and reported your issue via this link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)