My emails won't send via the 4g connection unless I turn on my VPN.

[kiwiositysteve]

My ability to send emails via domains (not Gmail etc) suddenly stopped. However from another site (and internet connection) they send fine. Having checked Outlook, router etc I can't find out why it suddenly stopped. The only difference appears to be my EE connection. Turning on my VPN however allows me to send these emails.

Any thoughts?,

Steve

[XRaySpeX]

Who is your email provider? What have you put as the Outgoing Server settings (all of them) in your Mail app, obscuring your name?

[kiwiositysteve]

all settings have not changed for some time so have worked fine until nowSent from my Galaxy

[XRaySpeX]

OK, then we won't bother to investigate them!

[Leanne_T]

Hi @kiwiositysteve

Thanks for coming here. 

Is this happening when connected to a mobile WiFi device? 

Which device are you using? 

Leanne.

[kiwiositysteve]

yes through my 4g ee connection. Tp link router also tested with another 4g router and the same result Sent from my Galaxy

[Leanne_T]

Thanks @kiwiositysteve

Did you use the same EE SIM card in the other router? 

Which email provider are you using? 

Leanne. 

[kiwiositysteve]

same sim card two are through fast hosts the other through a new zealand provider.  All had the same issue Sent from my Galaxy

[James_B]

Hi @kiwiositysteve,

I've sent you a private message to take some details.

James