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Mobile braodband and Firestick - no internet connection message

Grache
Explorer

Trying to connect my firestick, using my 4G mobile broadband.   Passed security, connected to Wi-Fi, signal strength Very Good, Channel 1 Quality Very good -  but no internet connection.    

Connected to internet on both my phone and Laptop so not sure what else to try.

 

3 REPLIES 3
Katie_B
EE Community Support Team

Hello @Grache

Thanks for coming here. 

Are you trying to use an internet connection to connect to an app on the firestick?

If yes, do you see any error messages?

Katie

Grache
Explorer

Thanks for replying.

All sorted it was my internet connection; not the firestick or the wifi.    Should have realised it was the weather.  

Michael_D
EE Community Support Team

I'm glad to hear it @Grache 

Take care and have a great day.

Michael